Managed IT Support

Service Desk Support

We Are Exos

Comprehensive End-User Support with EXOS IT

Partnering with EXOS IT for service desk support ensures your business has access to a team of dedicated service desk consultants ready to address and resolve your ticketing needs. We recognize that critical issues occur outside of regular business hours, which is why our team is available for after-hours support through on-call services.

"In just a few months, they have not only provided excellent and fast customer support but have also helped us streamline our work, resulting in cost savings through optimized IT processes. We couldn't be happier with the level of service and expertise they bring."
"Since the beginning of our engagement, EXOS has helped us to control our daily needs, find ways to drive efficiency, and create a new environment of excitement about what services we can be for providing our constituents."
We knew we were looking for a different approach to IT. We needed a partner to listen, guide, support, protect, and empower our staff; to support our constituents. We were fortunate to find EXOS IT and invest in their blended knowledge of government and IT to be just that for our City.
City of Angola
Chris Jensen
Mayor of Noblesville
Jacob Pomasl
Deputy Mayor, City of Logansport Indiana
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two women looking at a computer

See the Case Study

Gleaners Managed Services and Cybersecurity Solution

As nonprofits increasingly rely on technology to drive their missions, protect sensitive donor data, and ensure the seamless operation of their programs, the significance of robust cybersecurity measures cannot be overstated. In this case study, we delve into the pivotal role cybersecurity plays in enabling nonprofits to fulfill their philanthropic objectives while safeguarding their digital assets and preserving the trust of their supporters.

Managed Services and Cybersecurity Success for Indianapolis Non Profit

Key Benefits

  • Prompt Issue Resolution with Expert Support

    Our comprehensive service desk support includes workstation setup, training, and troubleshooting hardware and software issues. The EXOS IT team has the depth and expertise you need, including certifications in CCNA, CAPM, CSM, CSPO, ITIL, MCP, MCSA, MCTS, PMP, Six Sigma, SPHR, and COBIT 5.

  • After-Hours Support

    After-hours, on-call support ensures that your business has access to expert assistance whenever you need it.

  • Proactive System Maintenance

    Performing regular maintenance activities, such as disk cleanups and defragmentation, keeps your systems optimized and running efficiently. Our proactive approach helps prevent issues before they impact your business.

  • Detailed Monthly Reporting and Alerts

    Stay informed with our monthly ticket reporting and performance alerts. We identify trends and provide insights on potential issues, helping you make informed decisions and maintain optimal system performance.