EXOS IT empowers DB Engineering’s team to focus on advancing complex projects, while we take care of everything from workstation procurement to proactive cybersecurity. This case study explores how our partnership has evolved to deliver consistent uptime, predictable IT spend, and the confidence to innovate.

In New Haven, Indiana, technology is critical to keeping city services running — from emergency responders to utility management to public resources. But when their outsourced IT provider was absorbed into a larger corporation, New Haven found itself without a true partner. Service became transactional, leadership lost visibility, and critical systems risked falling behind.

That’s when New Haven turned to EXOS IT. With a hands-on approach, local presence, and a commitment to proactive support, EXOS IT reconnected technology to leadership’s vision, strengthened service delivery, and gave the city a true partner invested in their success.